Privacy Policy

SurveyKing, Inc ("SurveyKing" or "we") values your trust and confidence and is committed to protecting your privacy. This Privacy Policy describes the privacy practices of SurveyKing and applies to data collected by SurveyKing through the www.SurveyKing.com domain name (the "Site"), as well as through SurveyKing's proprietary software and information and any other such service provided by SurveyKing (collectively the "Service"). This Privacy Policy applies to both to users who create and conduct surveys through the Service ("Survey Creators") and people who answer such surveys ("Survey Respondents").

Below you can find detailed information for Survey Creators and Survey Respondents on the (i) types of information we collect; (i) how we use the information collected; (iii) the sharing and disclosure of your information; (iv) your rights to your information; and (v) how we protect your information. Specifically, the information below explains how we handle the personal information that can be used to contact or identify a natural person ("Personal Information"), gathered by the Service.

Types of Information We Collect

When you use SurveyKing, we collect information relating to you and your use of the Service such as registration information (username, password, email address), billing information (name, address, email address), account settings (preferences and personal details), address book information (email addresses of those you invite to take surveys), survey questions and responses ("Survey Data") and other data and information you intentionally share with SurveyKing.
We may also collect information about your visit to the Site, such as pages viewed, links clicked and other similar navigation action in connection with the Site. When you receive promotional e-mails or newsletters from SurveyKing, we may use customized links or similar technologies to determine whether such newsletters or e-mail has been opened and which links you click. This information is used to provide you more focused e-mail communications and/or other information.

How We Use the Information Collected

SurveyKing reserves the right to use your data to improve our product and to create benchmarks for certain question types. Benchmarks look at all responses for a certain category or question type and compare them to other survey reposes of the same nature. These benchmarks are public, showing the summary of results for a certain category or question type. No personal identifying information will ever be shown for benchmark data.
We also use your Personal Information to communicate with you, such as providing you with mandatory notices or discretionary notices about the Service. Personal information collected on the Site and Service may be stored and processed in the United States or any other country in which SurveyKing or its affiliates, subsidiaries or agents maintain facilities, and by using the Site or Service, you consent to any such transfer of information outside of your country.

The Sharing or Disclosure of Your Personal Information

We neither rent, lease, disclose, nor sell your Personal Information to anyone. Except as described in this Privacy Policy, your Personal Information will be used only by SurveyKing and its controlled subsidiaries and affiliates, and your Personal Information will not be disclosed to any other third party without your consent. Benchmark data, because it has been stripped of identifying information, is not personal data, and can be used as described above.
Protection of SurveyKing and Others: We may release Personal Information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property or safety of SurveyKing, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Your Rights to Your Information

You may view or edit your Personal Information and account information and preferences by logging into your SurveyKing account ("SurveyKing Account") online. SurveyKing will retain your Survey Data for as long as you have a SurveyKing Account, or to comply with our legal obligations, resolve disputes or enforce our agreements. Deleting or cancelling your SurveyKing Account will cause all the Survey Data in the account to be permanently deleted, as permitted by law.

Security, Cookies and Other Information

SurveyKing is committed to protecting your privacy and handling your Personal Information with integrity and care. However, regardless of the physical, electronic and administrative security protections and precautions we undertake, there is always a risk that your Personal Information or data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data over the Internet.

SurveyKing uses cookies on our Site. Cookies are alphanumeric identifiers that we may transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our websites are visited and by how many people. SurveyKing cookies do not collect Personal Information. However, we may combine the general information collected through cookies with other Personal Information in connection with our collection of individual site usage information. By using our Site and Service, you expressly consent to the use of cookies as is described herein. If you do not wish to have your individual site usage information collected, most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. However, if you choose to decline cookies, you may not be able use the services of SurveyKing.

Do Not Track Signals from Web Browsers -- The Site is not presently configured to respond to DNT or "do not track" signals from web browsers.

Modifications of these Terms & Privacy Policy

SurveyKing may modify this privacy policy at any time, at SurveyKing's sole discretion, and such modification shall be effective immediately upon either posting of the modified privacy policy on the website or notifying you. You agree to review this privacy policy periodically to ensure that you are aware of any modifications. By using SurveyKing, you agree with these statements.